Privacy Policy

Last Revised: May 15, 2025

SENTIENT Furniture (“SENTIENT,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website (https://sentientfurniture.com) or interact with us through other means.

This Privacy Policy is incorporated into our Website Terms of Use and applies to information collected:

  • Through our website or affiliated digital platforms.

  • In electronic communications between you and SENTIENT.

  • Through interactions with our advertisements that link to this Privacy Policy.

This Privacy Policy does not apply to information collected by:

  • Other websites operated by us that do not reference this Policy.

  • Third parties, including any applications or advertisements linked to our website.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use our website. We may update this Privacy Policy from time to time (see “Changes to This Policy” below), and your continued use of our website after changes are made constitutes your acceptance of those changes.

1. Information We Collect

To provide the best possible experience, we collect various types of information, including personal and technical data.

A. Information You Provide to Us

You may provide personally identifiable information to us, including:

  • Contact Details: Name, email address, phone number, mailing address.

  • Payment Information: Billing details and payment method (processed securely by third-party providers).

  • Account Information: Username, password, order history, and preferences.

  • Communications: Customer service inquiries, feedback, and correspondence.

We collect this information when you:

  • Make a purchase or request a service.

  • Sign up for an account, newsletter, or promotional offers.

  • Contact our customer service or engage with us online.

B. Information Collected Automatically

When you visit our website, we may collect certain data automatically using cookies, web beacons, and other tracking technologies, including:

  • Device Information: IP address, browser type, operating system.

  • Usage Data: Pages visited, time spent on the site, referring website, and interactions.

  • Cookies & Tracking Technologies: Used for site functionality, analytics, and marketing.

C. Information from Third Parties

We may receive information from:

  • Business Partners: To enhance services and advertising efforts.

  • Public Databases & Social Media Platforms: For identity verification and fraud prevention.

2. How We Use Your Information

We use your information for the following purposes:

A. Providing and Improving Our Services

  • Process transactions, fulfill orders, and deliver products.

  • Provide customer service and respond to inquiries.

  • Improve website performance and user experience.

B. Marketing & Personalization

  • Send promotional communications (opt-out available).

  • Tailor content and advertisements based on preferences.

  • Conduct market research and analyze customer trends.

C. Security & Compliance

  • Detect and prevent fraudulent transactions.

  • Comply with legal and regulatory requirements.

  • Protect against security threats and unauthorized access.

3. How We Share Your Information

We do not sell your personal information. However, we may share information in the following cases:

A. With Service Providers

We work with third-party vendors who assist with:

  • Payment processing (e.g., Stripe, PayPal).

  • Order fulfillment and logistics.

  • Website analytics and advertising.

These providers are required to keep your information confidential and use it solely for the agreed-upon purposes.

B. Legal & Compliance Obligations

We may disclose your information:

  • To comply with legal or regulatory requirements.

  • In response to lawful requests by public authorities.

  • To enforce our policies and protect our rights.

C. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

4. Your Rights & Choices

A. Access, Update, or Delete Your Information

You may request access to or deletion of your personal data by contacting us at contact(at)sentientfurniture.vom.

B. Marketing Preferences

You can opt out of promotional emails by clicking the "unsubscribe" link or contacting us directly.

C. Cookie & Tracking Preferences

You may manage cookie settings via your browser. Disabling cookies may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive information.

  • Secure payment processing.

  • Restricted access to personal data by authorized personnel only.

Despite our efforts, no online transmission is 100% secure. Please safeguard your login credentials and notify us immediately if you suspect unauthorized access.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies before sharing information.

7. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from minors. If we become aware of such data, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. When we make changes, we will:

  • Update the Last Revised date at the top.

  • Notify users if changes are significant.

We encourage you to review this policy regularly.

9. California Privacy Rights (For California Residents Only)

Under California Civil Code Section 1798.83, you have the right to request:

  • Access to personal information we have collected about you.

  • Deletion of your personal data, subject to exceptions.

  • Opt-out of the sale of personal information (though we do not sell data).

To exercise your rights, please contact us at contact(at)sentientfurniture.com.

10. International Users & GDPR Compliance (For EU Residents)

If you are a resident of the European Union (EU), you are entitled to rights under the General Data Protection Regulation (GDPR), including:

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure (“Right to be Forgotten”): Request deletion of your data.

  • Right to Restrict Processing: Request limited use of your data.

  • Right to Object: Object to data processing for certain purposes.

  • Right to Data Portability: Request transfer of your data to another service.

To exercise these rights, contact us at contact(at)sentientfurniture.com.

11. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us:

SENTIENT Furniture Inc.

276 Greenpoint Ave. Building 9, Floor 5Brooklyn, NY 112221
contact(at)sentientfurniture.com
(888) 236-8862